Description
Woodtec 5 STYLE WOOD-BURNING STOVE
A new addition to the Fireline Woodtec range, the Woodtec 5
Style features a classical yet contemporary design.
This stove has it all with an effortless classical appearance,
yet it benefits from state-of-the-art firebox combustion
technology for clearSkies level 5, Ecodesign 2022 certified
and DEFRA exempt heating as standard.
Warranty Information
Solid Fuel Stoves:
Fireline Wood Burning & Multi-fuel Stoves Extended Seven-Year Parts
Warranty
PLEASE NOTE: The first two years are parts and labour, and the extended five years are parts only.
Your Fireline Stove warranty commences from the date you purchase your stove, and you need to retain your receipt or invoice
as proof of purchase.
Your stove comes with a two year parts and labour warranty, with the option of extending the parts warranty for a further five
years if you fill in your warranty registration online within one month of purchasing your product. For any warranty-related
matters, kindly reach out initially to the retailer from whom you purchased the fire. Your contract primarily resides with them,
and in most instances, they possess the capability to address and resolve your concerns. If they are unable to assist, then they
will escalate the issue to us for further resolution.
Whilst filling in your registration form online at www.charltonandjenrick.co.uk you will require the details of the Authorised
Charlton and Jenrick dealer you purchased the stove from. Only stoves purchased from an Authorised Charlton and Jenrick
Dealer and registered within the allotted time will qualify for the extended seven-year warranty.
For the extended warranty to be valid the installation of the stove must comply with relevant Building Regulations and must be
carried out by a suitably trained and qualified person (HETAS or other competence scheme registered in the UK or equivalent
in other countries). The installer needs to complete the certificate of installation and the commissioning report, and you need to
keep these to produce should you need to make a claim against the warranty. This warranty does not cover any aspect
whatsoever of the flue arrangements for the installation, or the installation work itself, as these are beyond the control of Fireline
as the manufacturer of the stove. It is a condition of the guarantee that the flue be swept, checked, and cleaned by a suitably
qualified individual as appropriate at least once per year. It is also a condition of the warranty that you have your stove serviced
annually by a suitably trained and qualified person (HETAS or other competence scheme registered in the UK or equivalent in
other countries) and any maintenance work needed be carried out at this time. Stove paint finishes require touching up or re
painting from time to time and failure to maintain the surface finish of a stove can lead to unnecessary corrosion. Looking after
the paint finish is normal maintenance and not covered by warranty. Receipts and records of the annual services are required in
the event of a warranty claim after the first 12 months and in the period of the extended warranty.
Replacement or repaired products are only covered for the remainder of the original warranty period.
Should you wish to make a claim, in the first instance you should contact the Authorised Charlton and Jenrick Dealer you
purchased the stove from. They are experienced and qualified to offer assistance, to hopefully solve the issue or escalate to
Charlton and Jenrick on your behalf.
Terms, Conditions & Exclusions of the Extended Warranty
1. The following items are considered consumables and are not deemed to be covered under warranty for normal use:
firebricks, glass, rope seals, log retainers, baffles, grate parts, ash pans and liners.
2. The appliance must be used in accordance with the user’s instructions.
3. The appliance must be serviced annually by a suitably trained and qualified person (e.g., HETAS or other competence
scheme registered in the UK or equivalent in other countries).
4. This warranty is not transferable and relates to the original installation only and solely for the benefit of the original
purchaser. Proof of purchase will be required.
5. The warranty is void if the stove has been subjected to misuse, an accident or been modified/repaired by any person
other than the authorised employee or authorised representative of Fireline. This includes use of incorrect, non
recommended or damp fuels and damage caused by over-firing the stove, details of which can be found in the
instruction manual.
6. The warranty is void if damage caused by incorrect installation where the stove has not been installed in accordance
with the Fireline installation manual or if the installation does not conform to local building, fire, and safety regulations.
7. No warranty is given for corrosion or other associated damage caused by condensation, damp or water ingress into
the flue, chimney, or surroundings of the stove.
8. The registration must be correctly filled in online within 1 month of purchase.
9. This warranty expressly excludes any consequential or incidental liability or inconvenience arising from any fault,
howsoever caused.
10. By completing the registration form online and keeping a record of having your fire serviced annually you extend the
material cover of your two year labour and material guarantee by five years.